Privacy Policy
Plain English summary: We collect only what we need to respond to your inquiry and deliver our services. We don't sell your data. We don't run ads. We use a small number of trusted third-party tools to operate, all listed below with links to their own privacy policies.
1. Who We Are
Infinity Ember Systems, LLC ("IES", "we", "us", or "our") is a Florida limited liability company doing research and development of sovereign AI infrastructure, including patent-pending technology, alongside consulting and contract engineering work. Our website is located at infinityember.ai.
For privacy-related inquiries, contact us at: chad@infinityember.ai
2. Information We Collect
Information you provide directly
This website does not use contact forms. Every "contact" or "discuss" link opens your own email client, addressed to us, and nothing is submitted to us or stored by us until you choose to send that email yourself. Whatever you include in that email, such as your name, company, and what you're reaching out about, is what we receive. Nothing more.
Information collected automatically
When you visit our website, our hosting provider (Cloudflare) may automatically collect standard server log data including your IP address, browser type, referring URLs, and pages visited. This is collected by Cloudflare as part of their infrastructure services. See Section 4 for details.
We do not use cookies for tracking, analytics, or advertising. We do not use third-party analytics platforms (such as Google Analytics) on this website.
Even the fonts on this site are hosted directly by us rather than loaded from Google or any other third party, so no font request ever transmits your visit to an outside company.
3. How We Use Your Information
Information you send us directly, by email, is used solely to:
- Respond to your inquiry and have a follow-up conversation
- Deliver services you have engaged us for
- Send service-related communications (never unsolicited marketing)
We do not use your information for advertising, profiling, or sale to third parties under any circumstances.
4. Third-Party Services We Use
IES operates using a small number of trusted third-party platforms. Your data may pass through or be stored in the following systems as part of our normal operations:
No other third-party platforms, analytics tools, or advertising services are connected to this website.
5. Data Retention
We retain inquiry and client data for as long as it is reasonably necessary to manage our business relationship and comply with applicable legal obligations. If you would like your data removed from our systems, contact us at chad@infinityember.ai and we will process your request promptly.
6. Data Security
We take reasonable technical and organizational measures to protect the information we collect. Our website is served over HTTPS via Cloudflare's infrastructure. We do not maintain a customer database or CRM connected to this website; correspondence is handled directly through email.
No method of transmission over the internet or electronic storage is 100% secure. While we take commercially reasonable precautions, we cannot guarantee absolute security.
7. Children's Privacy
Our website and services are directed exclusively to businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us immediately at chad@infinityember.ai.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, contact us at chad@infinityember.ai. We will respond within a reasonable timeframe.
If you are a resident of California, the EU, or another jurisdiction with specific privacy laws, additional rights may apply. We are committed to honoring those rights on request.
9. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact
For any privacy-related questions, data requests, or concerns:
Infinity Ember Systems, LLC
Sarasota, Florida
Email: chad@infinityember.ai
Website: infinityember.ai