Legal

Privacy Policy

Infinity Ember Systems, LLC  ·  Effective Date: March 1, 2026  ·  Last Updated: March 2026

Plain English summary: We collect only what we need to respond to your inquiry and deliver our services. We don't sell your data. We don't run ads. We use a small number of trusted third-party tools to operate — all listed below with links to their own privacy policies.

1. Who We Are

Infinity Ember Systems, LLC ("IES", "we", "us", or "our") is a Florida limited liability company providing automation and AI implementation services to small businesses and startups. Our website is located at infinityember.ai.

For privacy-related inquiries, contact us at: chad@infinityember.ai

2. Information We Collect

Information you provide directly

When you submit the Automation Audit intake form on our website, we collect:

Information collected automatically

When you visit our website, our hosting provider (Cloudflare) may automatically collect standard server log data including your IP address, browser type, referring URLs, and pages visited. This is collected by Cloudflare as part of their infrastructure services — see Section 4 for details.

We do not use cookies for tracking, analytics, or advertising. We do not use third-party analytics platforms (such as Google Analytics) on this website.

3. How We Use Your Information

Information you submit through our intake form is used solely to:

We do not use your information for advertising, profiling, or sale to third parties under any circumstances.

4. Third-Party Services We Use

IES operates using a small number of trusted third-party platforms. Your data may pass through or be stored in the following systems as part of our normal operations:

Cloudflare, Inc.
Our website is hosted and delivered via Cloudflare Pages and protected by Cloudflare's network infrastructure. Cloudflare processes connection data (including IP addresses) as part of DNS resolution, DDoS protection, and content delivery. Cloudflare operates as an independent data processor under their own terms.
Cloudflare Privacy Policy  ·  Cloudflare Website Terms of Use
n8n (n8n GmbH)
Form submissions from our website are routed through n8n, a workflow automation platform we use to process, route, and manage incoming inquiries. Your submitted data passes through our n8n instance hosted on n8n's cloud infrastructure.
n8n Privacy Policy
Airtable (Formagrid, Inc.)
We store client and prospect contact information, project details, and inquiry records in Airtable, which serves as our CRM. Information you submit may be stored in Airtable as part of our intake and client management process.
Airtable Privacy Policy
Anthropic (Claude AI)
We use Anthropic's Claude AI platform internally as part of our workflow operations, including lead analysis and operational tasks. Data processed through our AI workflows is subject to Anthropic's usage policies.
Anthropic Privacy Policy
Google Workspace (Google LLC)
We use Google Workspace for email communication (Gmail), file storage (Google Drive), and scheduling (Google Calendar). Any email correspondence you have with us is processed through Google's infrastructure.
Google Privacy Policy
Stripe, Inc.
If you engage IES for paid services, payment processing is handled through Stripe. IES does not store credit card numbers or financial account information. All payment data is handled directly by Stripe under their PCI-compliant infrastructure.
Stripe Privacy Policy

5. Data Retention

We retain inquiry and client data for as long as it is reasonably necessary to manage our business relationship and comply with applicable legal obligations. If you would like your data removed from our systems, contact us at chad@infinityember.ai and we will process your request promptly.

6. Data Security

We take reasonable technical and organizational measures to protect the information we collect. Our website is served over HTTPS via Cloudflare's infrastructure. Access to our CRM and workflow systems is protected by authentication controls.

No method of transmission over the internet or electronic storage is 100% secure. While we take commercially reasonable precautions, we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are directed exclusively to businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us immediately at chad@infinityember.ai.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, contact us at chad@infinityember.ai. We will respond within a reasonable timeframe.

If you are a resident of California, the EU, or another jurisdiction with specific privacy laws, additional rights may apply. We are committed to honoring those rights on request.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact

For any privacy-related questions, data requests, or concerns:

Infinity Ember Systems, LLC
Sarasota, Florida
Email: chad@infinityember.ai
Website: infinityember.ai